Getting Back At Unfair Customers
It’s no secret in the service industry. Customers sometimes mistreat staff. And, it’s on the rise. So, it can be tempting for some staff, to want to get back at unfair customers, according to UBC...
View ArticleAre Nice Workers At A Disadvantage?
There’s the old adage—“Good People Finish Last”. And, to counter, There’s the saying, “Civility costs nothing and it buys everything.” So, which is it? Is being nice at work, a good thing, or a bad...
View ArticleWhen Worlds Collide
Juggling work and family obligations? It’s not easy! But, according to a study in the Journal of Applied Psychology, when work and home collide, things can get downright nasty. Workers become more...
View ArticleBe A Star
You may be a star at work. Or, at least know one. They’re the people who outperform everyone. They seem to know everybody. And, they are everywhere. Love them or hate them, they exist. And, employers...
View ArticleDo You Trust Your Boss?
There’s nothing worse. You don’t trust your manager. Maybe he chewed you out at a meeting. Or, she changed the schedule at the last minute without telling you. Or, he not-so-subtly hints that you are...
View ArticleAnxious At Work?
As part of our CBC Vancouver Inspiration Series we highlighted anxiety issues and youth. But, it’s not just youth who experience this problem. A large number of workers go to work anxious, or become...
View ArticleGet The Most From Your Break
Taking breaks at work are good for you. But, many workers, don’t take enough breaks. And, in some cases, staff may not take them at all. This habit can lead to exhaustion, burnout and a lack of...
View ArticleThe Real Cost of Sleep Deprivation
We’re cramming as much as we can into a day, it seems. Both at home and at work. Company Smartphones and tablets are going home with workers. Flexible shifts are being offered, along with voluntary...
View ArticleWork Vampires are Everywhere
Are you feeling sucked dry by people at work? Battling workplace vampires, will leave staff feeling chronically drained. And, these de-energizing interactions are not just a hassle or minor irritant....
View ArticleThe Effects of Being Laid-Off
Lay-offs affect workers and companies alike. A recent example, Cenovus, a large oil production company based out of Calgary is laying off one-quarter of its work force, citing economic woes. Yet,...
View ArticleSigns of a Selfish (and Highly Incompetent) Boss
Selfish bosses could be bad for your health. They bring out the worst in staff. Breeding frustration, irritation and hostility in their subordinates. And, over time, they create an...
View ArticleEmployee Recognition Programs: A Morale Boost or Bust?
It’s nice to be noticed. Especially at work. Employee recognition programs are a popular way to appreciate staff. But, they sometimes backfire. Jealousy, and competition can result. For more on this...
View ArticleHoliday Etiquette At Work
Making a great impression your colleagues, customers and your boss at this time of year, means polishing up your seasonal workplace manners. Here are some tips to navigate seasonal etiquette at work....
View ArticleTis The Season To Be Busy!
It’s that time of year. The holiday bustle brings with it a “To Do List” as long as your arm. There’s shopping, decorating, parties, and school concerts. There’s work deadlines, the boss’s...
View ArticleMake Psychologically Healthy New Year Resolutions
It’s New Year’s Eve. You may be in the market for some New Year Resolution ideas. Along with the tried and true ones— Like losing weight (again) and quitting smoking (again). You may want to add a...
View ArticleIncreasing Job Insecurity & Faster Work Pace Expected For 2016
A sea-change is occurring in the world of work. Globalization and economic change, plus technological advances and innovations, are having a cumulative effect. We’re seeing the kinds of work available...
View ArticleKnow the Psychology Behind the Barriers: Women Leadership
Are you interested in going for a leadership role in your organization? Women leaders are under-represented, yet despite the barriers, there are ways to make it. Knowing psychology behind the...
View ArticleHow to Control Yourself At Work
Jobs these days require more self-control than ever. Anticipating needs, closing deals and handling complexity, require high degrees of personal control to pull-off. Here’s how to handle having to...
View ArticleFamily Days: Are They A Good Idea?
Family Day has come and gone. Some looked forward to the holiday. While others, especially business owners, worried it took a bite out of the bottom line. Love them or loathe them, Family Day and...
View ArticleAwkward Workplace Romance
On off-hours, employees are free to follow their hearts. It gets more difficult while on the clock. Granted, it can be straightforward when the romantically-inclined follow company policy and stay...
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